How can I return or exchange an item?

After you placed an order you can return it within 14 days for any reason. The items packaging, however, must be complete, unused, and undamaged. If this is not the case Kiribaty reserve the right to deduct what is owed up to the complete amount.

We cannot automatically exchange items. Should you wish to exchange an item, return it, and then order the new item online

What are the proper conditions for a return?

• You don’t tamper with the original packaging.
• The item is in the original packaging.
• All labels and cards remain attached to the item.
• The item is placed in a box or envelope.

Please notify our Customer service of your intention of returning the item(s) at info@Kiribaty.com and provide us with the tracking number of the shipment.

Please retain a proof of postage until we have confirmed your refund has been processed.

The goods are your responsibility until they reach our warehouse, so make sure they're packed up properly and can't get damaged on the way, we also suggest you to use a postal service that insures you for the value of the items you are returning and obtain proof of posting.

Please note that all the return shipping cost are at the expense of the customer.

Our returns address is:

Kiribaty (Company name);

Via Torino 1/a,

20812 Limbiate, Italy.